Ten Ways Amazon’s Customer Experience is Genius but Manipulative

It’s been a long time since consumers needed to go to a physical store to make purchases. Most items can be ordered online with a few clicks, and Amazon has become a staple of e-commerce. People have become comfortable receiving daily packages thanks to Amazon Prime and all of its benefits.

According to Forbes, Amazon is the biggest retailer in the world. This is no easy feat, and it’s the culmination of millions of small transactions. It should be no surprise that Amazon is trying to get you to spend more money, but…